Are Honda Pilot Owners Satisfied? The Verdict on Reliability

Japanese automaker, Honda, released the Pilot in 2003, a mid-size SUV meant to combat models like the Ford Explorer. It offered a family-oriented design, that put the focus on functionality to target parents. In the years since, the Pilot's dimensions have increased, the styles have changed, and the mid-size SUV market has only become more fiercely contested.
However, based on the latest sales figures, whereHonda moved 141,245 Pilots in 2024, this model seems to be maintaining its market position quite well despite stiff competition. Nonetheless, during our analysis, we observed that 2023 Honda Pilot Trailsport evaluation , that while certainly off-road capable, this iteration lacked finesse on roadways, and was lacking in terms of technology features.
One of the most important question potential buyers could ask about Honda's SUV, pertains to whether or not it's a dependable vehicle worthy of their dollars. While expert reviews are a great resource for outlining features, specifications, and initial impressions, Pilot owners can provide even more insight. Fortunately, in this case, with the exception of a few dodgy production years, by and large, this model is considered a reliable choice by those who purchased one.
Read more: 10 Pre-Owned Vehicles You Can Confidently Purchase With More Than 100,000 Miles
Many Pilots' Owners Praise Its Dependability

Over two decades of manufacturing, the Pilot could have potentially fallen short multiple times. However, based on most reviews,Honda appears to have created a dependable SUV. For example,a reviewer mentionedthat after putting over 220,000 miles on their 2008 Pilot,they opted to purchaseanotherone with 130,000 miles as a replacement.
What about another owner who shared (via Edmunds In an updated review from 2024, someone mentions, “My 2012 Pilot currently boasts 160,000 miles after being driven for 12 years. It remains the most dependable car I’ve ever had.” Upon examining numerous testimonials about this midsize SUV, a clear trend emerges: many buyers end up purchasing multiple versions of the Pilot over time.
Over on Kelly Blue Book In 2015, the Honda Pilot received an 85% approval rating from customers, boasting an overall reliability score of 4.7 out of five. Reflecting this increasing acclaim, one more user remarked (through Cars.com ) mentioned in 2024, “Currently, my 2020 Pilot Tour has accumulated 109,000 miles. In comparison, my earlier vehicle—a 2012 Honda Pilot—clocked up 190,000 problem-free miles.” For individuals considering a later model year, multiple options are available. new Honda Pilot features to be excited about .
A Few Things To Keep In Mind

Although the Honda Pilot enjoys a dedicated following among many car enthusiasts due to valid reasons, it is not without flaws. Certain model years stand out for having an unusually high volume of complaints; notably, the 2003 and 2016 versions have faced significant reliability concerns. Specifically, the 2003 edition garnered the most consumer grievances, including unusual sounds coming from the torque converter, difficulties with the ignition system, and instances of transmission failures.
The 2016 model also had owners frustrated, with reports of the auto start/stop system failing to function, stuttering transmission behavior and fuel injectors needing to be replaced. One owner (via Car Complaints ), exclaimed at 81,000 miles, "Per [the] dealership, my check engine light indicates the fuel injectors need replacing at a cost of over $1,700!! INSANE to say the least." So, you might be wise to steer clear of those problematic production years when shopping for a Pilot.
The other point to consider, is that while Honda's offerings are compelling, the mid-size SUV genre has no shortage of equally enticing options. In fact, we put together a list of several alternatives to the Honda Pilot to consider before you buy For example, regarding the 2025 sticker prices, competing models such as the Hyundai Santa Fe begin at $34,200, but the Pilot starts at $40,200 for the entry-level version.
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